Working with The Black Book Consultant for our pre-opening late in 2018 right through to current operations, has opened so many doors for our hotel.
We have attended LE Miami, ILTM Americas, Pure and ILTM Cannes, organised by The Black Book Consultant Team. We have attended Sales Missions in New York, Miami, Dallas and Los Angeles, introduced to high-end leisure and entertainment buyers.
The team has brought luxury buyer fam-trips to Cancun and introduced us to Virtuoso, Travel Leaders to name a few.
Having The Black Book Consultant onboard, has proved to be our best investment with high ROI generated and having an extension of our team.
Sergi RuizSergi Ruiz Pique
VP Sales & Business Development
We engaged The Black Book Consultant, having worked with them previously in various industry projects, we knew her team came highly recommended for their expertise of the North America, Europe, China and Africa travel markets.
Currently representing us in North America, the team at The Black Book Consultant are strategic, dynamic and refreshingly focused on return on investment for any activities we invest in. Service delivery is second to none with great sales appointments, fam trips, roadshows and they are a very well connected in the industry. Whilst our key focus was leisure, we have received several MICE – incentive enquiries with high conversion rates. The ROI has already surpassed not only our initial retainer investment but all other costs including roadshow participations
The Cliff Beach & Spa Hotel, 2020
"We worked with Viola and her team for over over 3 years, representing all our hotels across Europe and the service was second to none. Through their efforts and hard work, all 10 hotels secured not only new corporate and leisure accounts but an extremely high ROI in revenues and inclusions into the bigger corporate RFP's and leisure associations, which for smaller and independent hotels, is very difficult to penetrate.
Unfortunately, the hotel group was sold to an international brand, this being the only reason we parted ways. I would not hesitate to engage Viola and her team again, should the opportunity arise."
K+K Hotels, 2017